Si il est Mecredei, il fait froid, and I am still in my funk. Not all the way but in a funk still doing what I must but still a funk. I am not liking the world very much right now. And I am feeling so very alone...*sad smile* Still I have kept my faith in some way. I know that God has something in store for me. Something goood. Plus I am not the only facing problems in this world or this nation at this moment. A very good friend of both Trumph and I when we wre a couple named Cliff has gone off the deep end and descended into a crystal meth fueled madness. No one has heard from or seen him in many many days and I am worried. The drug has taken him completly, he has lost his home, his job, and in many ways now himself. He has HIV too and I am so very worried that the next time we have news of him it will be to claim him from the morgue. Aie Saints and Jesus preserve us all please do not let that fate befall him. Please let him be safe and cared for at this moment and let him be redeemed.
Tears are falling from my eyes now. I know how he must be feeling. His mind is I'm sure reeling from the high and the omnious reality of his situation now crashing upon his soullike a ton of bricks... I think if he hurt himslef or were hurt anymore than he is now andI know to say this is selfish but I would feel just so much worse. There have been too many upsets lately, the death of a dear friend is hardly the last thing I want or need to deal with right now in my whirlpool life now. Please Lord of all wherever he is let him know there is hope for him. Let him know there is light that he can walk in out of the darkness of the drugs that are devouring him. Please.
In the meantime however life will go on and I will contiuneu to live it and just wait. Wait on the timeing of God and more importantly I shall guard and gird myself and my resolve. But for the grace of god there go I. Arrgh the guy next to me smells like ass and cafe. Gross. Yes pleeze move coffee gas butt! That was nasty sorry.
Well so then I go.....
C'EST MOI! IT'S ME!
Sak Passe? WAZZUUUUUPPPPP!
Bishop
Yeah when I was younger I could've been considered a geek. Always my eyes fixed upon a world none could see. Always seeking to escape from the mundane things of this life.
But a geek I think of as dreamer, someone one who delights in things outside of the ordinary.
Just Me Again
And why not? Dreams were not meant for the sleeping times
For the ordinary world need not be such a boring place. There's always more than enough room for the things that make one smile.
Wolf Rider
Bear Claw
Blood Elven Prince
Worlds within worlds
Drow Hunting Party
Dark Elven Elegance
Adieu mes zamis....
May the light of Elves shine upon you....I know it's corny but this is my page!
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Intake Agent (Unemployment Insurance Specialist 1) - Seattle
Unemployment Insurance Division
(70) Non-permanent part-time positions
Expected Duration: March 1, 2009 - February 28, 2010
Salary: Salary range 37 ($14.26 - $18.47 hourly DOQ)
Recruitment number: A1509UIS1KCTCJK
Location: Seattle, Wash.
Opening date: January 20, 2009
Closing date: March 31, 2009
Meet the challenge!
The King County Unemployment Insurance Claims TeleCenter is seeking seventy Intake Agents to provide timely, accurate, and quality customer service in a fast-paced, high-volume TeleCenter environment.
The King County Unemployment Insurance Claims TeleCenter ensures that the Unemployment Insurance Division meets or exceeds all federal and state requirements and supports the payment of unemployment insurance benefits to those workers who find themselves involuntarily unemployed through no fault of their own.
The opportunity
As an Intake Agent, you will provide timely, accurate, and high-quality customer service to the public by taking and processing applications for basic and complex unemployment insurance claims. You will answer questions and resolve issues based on unemployment insurance policies and procedures. By providing high-quality, demand-driven services, the King County Unemployment Insurance Claims TeleCenter will meet its target goals and expectations.
You will spend most of your time on the telephone interviewing claimants and simultaneously entering data about the claims into a database. Your follow-up work duties include obtaining work history information and conducting some research to determine eligibility for unemployment insurance benefits. You will work as a team to resolve issues and provide excellent service.
Note: These are part-time, non-permanent opportunities. While these positions are expected to last up to one year, our office uses these entry-level positions to recruit for our permanent, higher-level opportunities. Full benefits package is given to these non-permanent Intake Agent opportunities upon hire.
Schedule: This position will be full time through June 2009. You will be provided with classroom and work experience training. After our peak workload season ends, work schedules will fluctuate from 20 to 40 hours per week depending on business need. Telecenter hours of operation are Monday through Friday, 8:00 a.m. to 5:30 p.m.
Expected Hire Dates: We expect to hire up to seventy staff. We will stagger hiring start dates. Our first group of new hires is expected to start on March 1, 2009, and our last group of new hires is expected to start on May 1, 2009. Applicant packages will be considered on an on-going basis through March 31, 2009.
Agency profile
Employment Security Department (ESD) is one of the largest executive agencies in Washington State government. The mission of Employment Security Department is to help Washington's workers and employers succeed in the global economy by delivering superior employment services, timely unemployment benefits, and a fair and stable unemployment insurance system.
Unemployment Insurance Division profile
The Unemployment Insurance division administers and provides program services through statewide TeleCenters and its Web site. This division collects premiums from Washington employers and pays UI benefits to individuals who meet eligibility requirements. It also reviews, audits, and investigates instances of fraud.
Essential functions
You will process initial claims for unemployment insurance benefits, re-open claims, add claims, make monetary determinations, make monetary re-determinations, and complete tracers and affidavits of loss for Washington basic unemployment insurance claims.
You will process Total Temporary Disability (TTD) claims, military claims (UCX), federal claims (UCFE), interstate liable, interstate agent, and combined wage claims (CWC).
You will conduct telephone interviews in order to complete claims.
You will review documents for completeness and for processing.
You will identify specific issues relative to eligibility and refer to adjudication for determination when appropriate.
You will complete an intensive training program and utilize knowledge of related laws to processing unemployment insurance claims.
Required qualifications
A bachelor’s degree
Or
Experience providing customer service such as assistance to clients and/or customers regarding inquiries, complaints or problems will substitute year for year for education.
Desired qualifications
The most successful candidates have experience working as a call center agent in a high-volume call center environment and experience using multiple database and software programs simultaneously. We are seeking proficient users of Microsoft Word, Excel, and Outlook, as well as experience conducting research on the internet. Preference will be giving to bi-lingual candidates with language skills in Chinese, Somali, Spanish, Russian, or another foreign language.
Why we work here
Employment Security employees:
Make a difference in the lives of people looking for work.
Receive affordable, quality healthcare, including medical, dental, and vision options.
Get a generous, paid time-off package.
Enjoy an employer-funded retirement plan.
Can sign up for a deferred-compensation program, flexible-spending accounts and tuition reimbursement.
Work in a challenging and fun environment with creative, talented, and diverse individuals.
Application process
Your application materials must be received no later than 5 p.m. on March 31, 2009, to be considered for this position.
Complete and submit: 1) ESD Application and 2) Letter of interest
E-mail application materials in Word format (no PDF files) to HR Recruiting. Only electronically submitted materials are accepted. A signature is not required when submitting electronically. Completed applications are screened for the requirements of the position and forwarded to the hiring office for further screening, testing, and interviewing. Should you have any questions regarding the application process please contact Jennifer Kellogg, recruiter, at 360-902-9571 or via e-mail.
Other information
As a condition of employment, the successful candidate accepting this position must comply with the Union Security clause contained in the Collective Bargaining Agreement between the State of Washington and the Washington Federation of State Employees.
Employment Security Department is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request for individuals with disabilities.
Individuals with disabilities needing assistance in the application process or needing this job announcement in an alternate format can contact Diretha Hollenbaugh at 360-902-9604, via e-mail, or via telecommunications device for the deaf at 800-676-3777.
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